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A Deformation or coating abrasion during transport are occasional issues; our company will replace the damaged components as soon as possible. We recommend that customers inspect the goods upon receipt, take photos as evidence, and notify us immediately so we can arrange replacements.
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A We utilize CNC machining and MES/ERP systems for comprehensive quality traceability, ensuring hole‑position accuracy within the millimeter range. In the rare event of hole misalignment, please do not force the assembly; contact our technical staff immediately, and we will provide remote guidance or dispatch personnel to the site to resolve the issue.
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A If an inspection reveals a material shortage or non‑compliance with drawing specifications, we will supply the required additional components based on the actual situation.
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A The product warranty period is twelve months. We provide free repair or replacement for parts damaged due to quality issues within the warranty period. For damage occurring after the warranty period, only the cost price of the parts will be charged.
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A Upon receiving notification, our maintenance personnel can provide immediate remote repair guidance; if necessary, we can also dispatch personnel to the site. Our service philosophy is speed, decisiveness, accuracy, attentiveness and thoroughness.